ADMIRABLE GCX-WFM EXAM QUESTIONS: CLOUD CX WORKFORCE MANAGEMENT CERTIFICATION BRING YOU RELIABLE GUIDE MATERIALS

Admirable GCX-WFM Exam Questions: Cloud CX Workforce Management Certification bring you reliable Guide Materials

Admirable GCX-WFM Exam Questions: Cloud CX Workforce Management Certification bring you reliable Guide Materials

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Tags: GCX-WFM Sample Questions Answers, GCX-WFM Valid Exam Questions, GCX-WFM Updated Test Cram, GCX-WFM Valid Cram Materials, Latest GCX-WFM Exam Cram

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Genesys Cloud CX Workforce Management Certification Sample Questions (Q55-Q60):

NEW QUESTION # 55
The real-time adherence view allows immediate corrective action if an agent is not following their scheduled tasks.
Response:

  • A. True
  • B. False

Answer: A


NEW QUESTION # 56
In Genesys Cloud workforce management, an activity code must always impact adherence.
Response:

  • A. False
  • B. True

Answer: A


NEW QUESTION # 57
Which two actions can be monitored through real-time adherence in Genesys Cloud?
(Choose two)
Response:

  • A. Weekly adherence reports
  • B. Agent logins for the day
  • C. Adherence to scheduled tasks
  • D. Agent breaks and lunch activities

Answer: C,D


NEW QUESTION # 58
Which feature allows you to track adherence deviations as they occur?
Response:

  • A. Real-Time Adherence View
  • B. Adherence Tracker
  • C. Schedule Monitor
  • D. Queue Manager

Answer: A


NEW QUESTION # 59
When setting up a work plan, which setting allows you to configure shift activities?
Response:

  • A. Work Plan Editor
  • B. Shift Configurator
  • C. Schedule Editor
  • D. Activity Code Manager

Answer: A


NEW QUESTION # 60
......

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